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Ask our Experts!

Get support

Let our Ultimate Support Team assist you much quicker. 

Ask our Experts!

Remote desktop access & support

Let our Ultimate Support Team assist you much quicker by downloading TeamViewer. It is a free, safe, all-in-one solution for remote access and support which allows us to assist you remotely. 

Reliable support is essential to keeping your systems performing at their best. At Ultimate Partner, we provide responsive technical support and expert guidance to help you maximise uptime, resolve issues quickly and get the most from your Siemens solutions.

Easy ways to get Ultimate support

Email support

support@ultimatepartner.co.za

Give us a call

+27 87 092 0932

Log a support ticket
Remote desktop access & support
Siemens WebKey self service
Operating Hours

Mon to Fri from 08h00 – 16h30

Support

Trusted Support for Your Digital Solutions

Get reliable support for your Siemens applications – from development and deployment to maintenance and troubleshooting. Our specialists are here to keep your business running smoothly.

Deliver Projects That Drive Results

Implementation

From planning to go-live, we implement scalable Siemens solutions that accelerate adoption, minimise disruption and maximise ROI.

Ultimate specialises in Teamcenter (PLM), NX, Solid Edge (CAD) and Mendix (low-code). Our experienced consultants deliver practical, future-ready solutions that create lasting business value.

Transform Your Digital Vision into Reality

Consulting Services

Bridge the gap between strategy and execution with expert Ultimate’s consulting.

From PLM optimisation and digital transformation to change management, Ultimate helps you maximise the value of your technology investment. We partner with you from planning to delivery to achieve measurable business results.

Services | Consulting

Access Siemens Support Center

We have all the support resources you need in one easy-to-use location: personalized content, an extensive knowledgebase, a powerful search and an intuitive navigation.

In the Support Center, you can:

  • Find the latest product downloads
  • Search knowledgebase articles
  • View current videos
  • Access self-paced learning materials
  • Join a community of experts
  • Access our Account Center

Your Success Plan.

More Support. More Value. More Success.

Make the most of your software investment with Ultimate Partner’s premium support services. Our expert team helps you get the most from your solutions through dedicated guidance, faster assistance, and ongoing support.

Ready to Work Smarter?

Tell us where you’re headed and we’ll help you get there

A Unique Approach to Digital Transformation

Remote desktop access & support

Let our Ultimate Support Team assist you much quicker by downloading TeamViewer. It is a free, safe, all-in-one solution for remote access and support which allows us to assist you remotely. 

Siemens WebKey self service

WebKey account – a must for all

In order to access the web tools and service, you will need to create a WebKey account.

WebKey benefits

A WebKey account allows you to control the username and password used to associate you with your company. Through this authentication scheme, we can control access to services, information and also guarantee the privacy of all customer data.

What you need for an account

To create a WebKey account you will require a Webkey access code and your Sold-to ID. You can locate this on your licence file.

Request a WebKey account

Enter the information requested to create your account. The system will ask you for your account and password information when you access any of the WebKey-controlled documents or applications.

Data & Analytics

Expertise in Data Analytics tailors BI & AI strategy, data science, engineering, IoT platforms, ESG reporting, and more.

Ultimate On